This privacy policy applies to this website (hereinafter the Website).
Please read it carefully. It contains important information about the processing of your personal data and the rights granted to you by the current regulations on the subject.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with potential legislative or judicial changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You declare that the data you provide us, now or in the future, is correct and truthful, and you agree to inform us of any changes to it. If you provide personal data of third parties, you agree to obtain prior consent from the affected parties and to inform them about the content of this policy.
In general, fields in our forms marked as mandatory must be completed in order to process your requests.
Who is responsible for processing your data?
Unless otherwise specified, the data controller for the data collected on this Website is INMOBILIARIA TURCOSA, S.L. (Hotel Levante, hereinafter) with registered office at Calle Espalmador, 21, 07871 – Es Pujols Formentera (Illes Balears) and email info@hotel-levante.com.
For what purposes will we process your data and on what legal basis?
Booking management. The data provided in your booking requests will be processed to manage such reservations. The categories of data we process for these purposes include:
The processing of this data is necessary for the execution of the accommodation contract or for the application of pre-contractual measures at your request.
Economic and transaction data related to your booking will be processed for accounting and administrative management purposes and to comply with our legal obligations in accounting and tax matters.
Inquiry handling. The data provided in the inquiry form or to ask a question will be processed to respond to your requests.
These processes are necessary for the execution of the accommodation contract or for the application of pre-contractual measures at your request.
Statistical and quality management purposes: To evaluate and manage the quality of our services, we generate statistics from aggregated data obtained from transaction data and web browsing data, such as IP addresses, weblogs, visited pages, or actions performed on the Website (more information in our cookie policy).
This processing is based on our legitimate interest in evaluating and managing the quality of our services and products. To balance this interest with your rights and freedoms, we have determined that the processing has a limited impact on the privacy of the data subjects, as it corresponds to their reasonable expectations and does not pose significant threats, since it is conducted on aggregated data and with the explicit consent of the data subjects regarding metrics collected through the use of cookies.
Sending commercial communications: If requested or authorized, your identification and contact details will be processed to send you communications related to the activities, products, and services of Hotel Levante, as well as third-party partners in the transportation, leisure, and tourism sectors, such as discounts on boat rentals, vehicle rentals, and airport-hotel transfers.
This processing is based on the consent provided. Not providing or withdrawing your consent does not affect access to the Website or the provision of requested services.
You may unsubscribe from commercial communications at any time by clicking the link provided in our communications or by sending an email to info@hotel-levante.com.
Website security administration and management: We process browsing data (IP addresses or logs) to administer and manage website security. This processing is based on our legitimate interest in ensuring website security. This interest is expressly recognized in Recital 49 of the GDPR. To balance this interest with your rights and freedoms, we have considered that this processing aligns with generalized security practices and does not pose significant threats to the data subjects.
Who can we share your data with?
Your data will only be shared with third parties when legally required, with your consent, or when your request requires such disclosure.
How long will we retain your data?
In general, we retain your data for the duration of your relationship with us and, in any case, for the periods stipulated by applicable legal provisions, such as in accounting and tax matters, and for the time necessary to address potential liabilities arising from the processing. We will delete your data when it is no longer necessary or relevant for the purposes for which it was collected.
Data processed for commercial purposes will be retained until you request its deletion.
What are your rights?
You have the right to confirm whether we are processing your personal data and, if so, to access it. You can also request that your data be rectified if it is inaccurate or completed if it is incomplete, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the restriction of the processing of your data. In such cases, we will only process the affected data for the establishment, exercise, or defense of legal claims or to protect the rights of others. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will cease processing the data unless we have compelling legitimate reasons that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Additionally, under certain conditions, you may request the portability of your data to be transferred to another data controller.
You can withdraw any consent given for specific purposes at any time without affecting the lawfulness of processing based on prior consent.
You can withdraw your consent or object to the processing of your data for direct marketing purposes, including profiling. In such cases, we will stop processing your personal data for these purposes. You also have the right to object to automated individual decision-making that produces legal effects concerning you or significantly affects you in a similar way, where such a right applies under Article 22 of Regulation (EU) 2016/679.
To stop receiving commercial communications, you can use the link provided in our communications or send an email to: info@hotel-levante.com.
You also have the right to file a complaint with a data protection authority. You can find a list and contact details of European data protection agencies on the European Commission's website at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
To exercise your rights, you must send us a request by post or email to the addresses provided in the section Who is responsible for processing your data?
You can obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency's website (https://www.aepd.es).